How to request a cancellation or refund
Email info@kyroedge.com with your name, invoice or engagement reference, transaction reference, payment date and reason for the request. You may also call +91 8332873331. Never include card numbers, CVV codes or OTPs.
Engagement-specific terms
Ask for the applicable cancellation window, refund eligibility, treatment of completed work, any fees and processing timeline in your written service agreement. This page does not establish a blanket no-refund rule or guarantee a refund.
Duplicate, failed or disputed payments
If a payment appears duplicated, debited without confirmation or inconsistent with your invoice, contact us with the transaction reference for review. Avoid repeating a payment until its status has been checked.
Approved refunds
Where a refund is approved, request written confirmation of the amount, method and expected processing time. Payment-provider and bank processing can affect when funds appear in your account.